Privacy Policy

Privacy Policy

9321-7222 Québec inc. dba SaunaSpa.ca (“SaunaSpa.ca” or “we”) is committed to respecting your rights and ensuring the confidentiality of personal information in accordance with applicable laws.

By providing personal information to our company, you authorize us to collect, use, and share that information in accordance with our privacy policy and applicable laws.
You have the right to withdraw your consent by contacting our privacy officer whose information is provided in Section 12, unless otherwise required by law or contract.

If you provide personal information about another person, you must have that person’s permission or have obtained all necessary consents for us to collect, use, and share that information in accordance with our privacy policy.

Personal Information We Collect

According to Canadian privacy laws, “personal information” refers to information that identifies a person or can be used to identify them.

The personal information that SaunaSpa.ca may collect about you includes your name, home address, personal phone number, personal email address, billing details, and any other information that allows us to provide you with services or sell you a product.

Why We Collect Personal Information

SaunaSpa.ca generally collects, uses, and discloses personal information of its clients and service providers to provide services or sell products to its clients.

Specifically, we collect, use, and disclose your personal information for the following purposes:

  • Establishing and maintaining business relationships with you
  • Developing, improving, marketing, selling, or otherwise providing SaunaSpa.ca products and services
  • Distributing informational communications in the form of emails
  • Developing and managing our knowledge and document management systems
  • Detecting errors, negligence, contract violations, fraud, theft, and other illegal activities
  • Complying with applicable legal or regulatory requirements

Who We Share Your Personal Information With

SaunaSpa.ca may share your personal information with the following persons only in the following situations:

  • Service providers such as businesses or individuals hired to perform certain tasks (e.g., marketing, community management, data processing, document management, and administrative services)
  • Third parties only if you have given your consent or if the law requires or permits it

Where Your Personal Information Is Stored

Your personal information is kept in secure locations and on servers controlled in the offices of our service providers.
These providers take all security measures required by law to adequately protect your personal information.

How to Access Your Personal Information

Upon written request, SaunaSpa.ca will inform you of the existence of your personal information, its use, and whether it has been communicated to third parties.
Requests for access should be sent to the privacy officer of SaunaSpa.ca, whose contact details are provided in Section 12.

How Your Personal Information Is Protected

SaunaSpa.ca uses administrative and technological security measures appropriate to the sensitivity of your personal information to protect its confidentiality.
We use secure data networks that comply with industry standards.

Cookies

When you visit SaunaSpa.ca’s website, we may use a browser tool called a cookie to collect information such as:

  • Type of internet browser and operating system you are using
  • Domain name of the website you came from
  • Date and duration of your visit
  • Number of visits and pages viewed

A cookie is a small text file containing a unique identification number that identifies your browser (but not necessarily you) each time you visit our website.

We may use this information and share it with business partners to measure usage, improve functionality and content, and enhance user experience.

You can reset your browser to be notified when a cookie is received or to refuse cookies, but some features of our site may become unavailable.

Online Communications

When you visit our website, you may voluntarily provide us with personal information to receive a service or information (e.g., ask questions, request information, subscribe to an email list, or participate in events and surveys).

If you are a registered user of a SaunaSpa.ca online service, we may combine and store the information you have provided online with other data collected online and offline.

We may send you promotional emails about SaunaSpa.ca services or business partners. We track metrics such as open rates and link clicks to improve communication.
All emails include instructions on how to unsubscribe or update your preferences at any time.

Our website may contain links to other websites provided for your convenience only.
Please note that the privacy policies and practices of third-party websites may differ from those of SaunaSpa.ca.
We are not responsible for these external websites.

Modifications

SaunaSpa.ca reserves the right to modify or supplement this privacy policy at any time.
If changes occur, we will post them on our website and make them available upon request to our privacy officer.

If we require your consent to collect, use, or disclose personal information for new purposes, we will comply with applicable privacy laws.

Contact

If you have any questions about SaunaSpa.ca’s privacy practices, please contact us at:
info@saunaspa.ca